At laki22, your privacy is not an afterthought — it is a core commitment. This Privacy Policy explains precisely what personal data we collect, why we collect it, how we use and protect it, and what rights you hold over your own information. We encourage you to read it carefully.
laki22 collects only the data necessary to operate your account, process transactions, and comply with our licensing obligations — including your name, CNIC details, contact information, and PKR payment method data.
Your data is used to manage your laki22 account, process JazzCash and EasyPaisa payments, verify your identity for KYC compliance, personalise your gaming experience, and keep you informed of relevant promotions where consented.
All laki22 data is stored using AES-256 encryption at rest and TLS 1.3 in transit. Access to personal data is restricted on a strict need-to-know basis with comprehensive audit logging and access controls in place.
As a laki22 player, you have the right to access, correct, delete, or export your personal data at any time. You may also withdraw consent for marketing communications and request account closure through our 24/7 support team.
laki22 never sells your personal data to third parties for marketing. Data is shared only with payment processors (JazzCash, EasyPaisa, HBL, UBL, Meezan, Raast), licensing authorities, and fraud prevention partners as required by law.
laki22 uses strictly necessary cookies to operate the platform, session cookies for login persistence, and optional analytics cookies to improve site performance. You may manage your cookie preferences at any time via the cookie settings panel.
This Privacy Policy ("Policy") describes how laki22 ("laki22", "we", "us", "our") collects, uses, stores, shares, and protects the personal data of individuals ("you", "your", "Player", "User") who access or use the laki22 website at https://laki22.app, including all associated games, sports betting services, account management features, promotional activities, and customer support interactions (collectively, the "Platform").
laki22 is Pakistan's premier online casino and sports betting platform, serving adult players across Karachi, Lahore, Islamabad, Faisalabad, Rawalpindi, and beyond. We understand that our Pakistani players entrust us with sensitive personal and financial information, and we take that responsibility seriously. This Policy is written in plain, accessible English so that you know exactly how your data is handled — no hidden clauses, no surprises.
By registering an account, visiting the laki22 Platform, or using any of our services, you acknowledge that you have read and understood this Privacy Policy and consent to the processing of your personal data as described herein. This Policy should be read alongside our Terms & Conditions and Responsible Gaming page, both of which form part of your agreement with laki22.
For the purposes of this Privacy Policy, laki22 acts as the data controller in respect of personal data collected and processed through the Platform. As data controller, laki22 determines the purposes and means of processing your personal data and is responsible for ensuring that such processing complies with applicable data protection laws and laki22's international licensing obligations.
Where laki22 engages third-party service providers — such as payment processors, KYC verification partners, or fraud prevention services — those third parties act as data processors on laki22's behalf, processing your data strictly in accordance with laki22's documented instructions and applicable data protection requirements.
laki22 collects personal data in three primary ways: data you provide to us directly, data generated automatically through your use of the Platform, and data received from trusted third-party sources. The categories of data we may collect include the following:
| Data Category | Examples | When Collected |
|---|---|---|
| Identity Data | Full legal name, date of birth, gender, CNIC number | Registration & KYC verification |
| Contact Data | Pakistani mobile number, email address, city of residence | Registration |
| Financial Data | JazzCash / EasyPaisa wallet number, HBL / UBL / Meezan bank account details, transaction history | Deposit & withdrawal processing |
| Identity Documents | CNIC scan (front & back), selfie with CNIC, proof of address | KYC verification |
| Communications Data | Support chat transcripts, emails, feedback submissions | Ongoing support interactions |
| Preferences Data | Responsible gaming limit settings, marketing consent preferences, notification settings | Account management |
laki22 may receive supplementary personal data from trusted third-party sources, including KYC and identity verification providers, fraud detection and AML screening services, payment processors and financial institutions, and analytics providers. Such data is received only where necessary and is handled with the same level of care as data you provide directly.
laki22 processes your personal data only where a valid lawful basis exists. The primary lawful bases upon which laki22 relies are as follows:
laki22 uses the personal data we collect for the following clearly defined purposes:
laki22 does not sell, rent, or trade your personal data to unaffiliated third parties for their own marketing purposes — full stop. Your data is shared only in the following clearly defined circumstances:
To process your PKR deposits and withdrawals, laki22 shares necessary financial and identity data with our payment processing partners, including JazzCash, EasyPaisa, HBL, UBL, Meezan Bank, and Raast. These processors are bound by strict data processing agreements and handle your financial data solely for transaction processing purposes.
To fulfil our KYC and AML obligations, laki22 may share your identity documents and personal data with licensed third-party identity verification and anti-money laundering screening providers. These partners process data strictly in accordance with our documented instructions and applicable compliance requirements.
laki22 may be required to disclose player data to its international gaming licensing authority, or to other competent regulatory bodies, in connection with audits, compliance reviews, or investigations. Such disclosures are made only where legally required and to the minimum extent necessary.
laki22 participates in shared fraud prevention and responsible gaming networks. Where a player has been identified as engaging in fraudulent activity, serious bonus abuse, or money laundering, relevant data may be shared with other licensed operators or industry fraud prevention bodies to protect the integrity of the gaming ecosystem.
laki22 may disclose your personal data where required to do so by applicable law, court order, legal process, or governmental request from a competent authority. In such cases, laki22 will disclose only the minimum data required to comply with the legal obligation and, where legally permitted, will notify you of such disclosure.
laki22 retains your personal data only for as long as is necessary to fulfil the purposes for which it was collected, or as required by our international gaming licence conditions and applicable legal obligations. The general retention periods laki22 applies are as follows:
| Data Type | Retention Period | Reason |
|---|---|---|
| Account & identity data | Duration of account + 5 years post-closure | Licensing & AML compliance |
| Transaction records | 7 years from transaction date | Financial regulatory requirements |
| KYC documents | 5 years post-account closure | Licensing obligation |
| Support communications | 3 years from last interaction | Dispute resolution |
| Marketing consent records | Until consent withdrawn + 3 years | Consent audit trail |
| Analytics & usage logs | 26 months (rolling) | Platform improvement |
| Self-exclusion records | Indefinite (lifetime exclusion) or exclusion period + 5 years | Responsible gaming compliance |
Upon the expiry of the applicable retention period, laki22 will securely delete or irreversibly anonymise your personal data. Where data is anonymised, the resulting anonymised dataset may be retained indefinitely for aggregate statistical and analytical purposes.
laki22 uses cookies and similar tracking technologies to operate the Platform effectively and to improve your experience. A cookie is a small text file placed on your device by the laki22 website. The categories of cookies laki22 uses are as follows:
You may manage your cookie preferences at any time through the cookie settings panel available at the bottom of the laki22 Platform. Please note that disabling non-essential cookies will not affect your ability to play games or access your account.
laki22 takes the security of your personal data extremely seriously. We have implemented a comprehensive set of technical and organisational security measures designed to protect your data against unauthorised access, accidental loss, destruction, or disclosure. These measures include:
laki22 respects your rights over your personal data. Depending on applicable data protection law, you may be entitled to exercise the following rights in relation to the personal data laki22 holds about you:
You have the right to request a copy of all personal data laki22 holds about you. This is commonly referred to as a Subject Access Request (SAR). laki22 will respond to valid SARs within 30 days of receipt and will provide your data in a clear, structured format at no charge.
If any personal data laki22 holds about you is inaccurate or incomplete, you have the right to request that it be corrected or updated. You may update basic account information directly through your laki22 account settings. For CNIC or financial data corrections, please contact our support team.
You may request that laki22 delete your personal data. Please note that this right is not absolute — laki22 is legally required to retain certain data (such as transaction records and KYC documents) for the periods set out in Section 7 of this Policy, regardless of an erasure request. Where full erasure is not possible due to legal obligations, laki22 will delete all data that is not subject to mandatory retention requirements.
Where laki22 processes your data on the basis of your consent — for example, for marketing communications or non-essential cookies — you have the right to withdraw that consent at any time. Withdrawal of consent does not affect the lawfulness of processing carried out before the withdrawal. To withdraw marketing consent, simply update your preferences in your laki22 account settings or contact our support team.
To exercise any of your data rights, please contact laki22's Data Protection team at [email protected]. Please include your registered email address and a clear description of the right you wish to exercise. laki22 may ask you to verify your identity before processing your request.
The laki22 Platform is strictly for adults aged 21 years and above. laki22 does not knowingly collect, process, or retain personal data belonging to individuals under the age of 21. Age verification is a mandatory step in the laki22 registration and KYC process, and CNIC documentation is required to confirm age prior to any withdrawal being processed.
If laki22 becomes aware that personal data has been collected from an individual under the age of 21, we will take immediate steps to delete that data, close the associated account, and return any deposited funds to the verified legal guardian where applicable and traceable.
laki22 operates as an internationally licensed gaming platform. Certain data processing activities — including cloud infrastructure, KYC verification, and fraud prevention screening — may involve the transfer of personal data to servers or service providers located outside Pakistan. In all such cases, laki22 ensures that appropriate safeguards are in place to protect your personal data, including:
laki22 reserves the right to update or amend this Privacy Policy from time to time to reflect changes in our services, applicable law, or industry best practices. When we make material changes to this Policy, we will notify you by prominently displaying a notice on the laki22 Platform and, where we hold your email address, by sending you a direct notification to your registered email.
The "Last Updated" date at the top of this Policy reflects the date on which the most recent version came into effect. We encourage you to review this Policy periodically to stay informed about how laki22 is protecting your personal data. Your continued use of the laki22 Platform following the posting of an updated Policy constitutes your acceptance of the changes.
If you have any questions, concerns, or complaints about this Privacy Policy or about the way laki22 handles your personal data, please do not hesitate to reach out to us. Our Data Protection team is available to assist you:
If you are not satisfied with laki22's response to your privacy concern, you may have the right to lodge a complaint with the relevant data protection supervisory authority in your jurisdiction.
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